Last Updated: October 31, 2025
Welcome to Circle of Chi (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including membership subscriptions, wellness programs, and live training sessions.
1. Information We Collect
We may collect the following categories of information when you interact with Circle of Chi:
- Full name
- Email address
- Phone number
- Billing and payment information (processed securely through our payment providers)
- Location data (city, state, and country)
- Health or wellness-related information voluntarily provided to us (e.g., goals, preferences, or training history)
- IP address
- Browser type and device information
- Access times and referring URLs
- Website usage and interaction data (via cookies or analytics tools)
2. How We Use Your Information
We use the information we collect to:
- Create and manage your membership account
- Process payments and subscriptions
- Provide access to live training and community resources
- Send service-related notifications, newsletters, and updates
- Personalize your wellness experience
- Monitor website performance and improve our services
- Comply with legal obligations and enforce our Terms of Use
3. How We Share Your Information
We do not sell your personal data. We may share your information with:
- Service providers (e.g., payment processors, hosting providers, analytics services) who assist in operating our business
- Legal authorities if required by law or to protect our legal rights
- Business partners involved in organizing events or collaborations, with your consent
All third-party partners are required to maintain the confidentiality and security of your data.
4. Cookies and Tracking Technologies
We use cookies and similar tracking tools to improve your experience, analyze site traffic, and customize content.
You can adjust your browser settings to refuse cookies, but some features of the website may not function properly as a result.
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Fulfill legal and accounting obligations
- Resolve disputes or enforce agreements
When your information is no longer needed, we securely delete or anonymize it.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
7. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your data (subject to legal requirements)
- Opt out of promotional communications
- Withdraw consent for health data processing at any time
To exercise these rights, please contact us at support@circleofchi.com
8. Children’s Privacy
Circle of Chi does not knowingly collect personal information from individuals under 18 years of age. If we discover that we have collected such data, we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
